Workshop administration assistant (m/f/x) 2020-01-08 ID-342770209

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ID-342770209
Job offer
Workshop administration assistant (m/f/x)

We are seeking to strengthen our team by the specified date and are looking for a Workshop administration assistant (m/f/x)

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Employment
Full-time
Job type
Permanent employment
Education
Completed automotive engineering or business training or comparable qualification, ideally with a focus on commercial vehicles
Work experience
First professional experience in the required areas (0.5 - 2 years)
Activities
Activities - General
Receiving and returning customer vehicles
Preparation of work reports and documentation
Work as workshop and service manager
Realization of vehicle planning, incl. appointments
Assuring a proper service process
Workshop administration duties
Administrative handling of warranty/maintenance and courtesy work
Maintaining and managing customer and vehicle files
Billing and payment guarantees
Preparation and creation of external service orders
Professional competence
Personal traits / soft skills
Service competence
Excellent communication
Sociability
Customer oriented thinking and working
Customer focus
Organizational skills
Independent and team-oriented working methods
Independent and conscientious working methods
Self-assured and neat appearance
Careful way of working
IT expertise
Competent operation of a PC
Language skills
Business fluency in German
Competence fields
Workshop administration area of expertise
Business processes

user knowledge in the area of industry-specific business processes

Process handling

experience in the administrative handling of warranty/maintenance work and courtesy work

Invoicing

experience in invoicing

Customer service area of expertise
Support

experience in customer service and development of individual solutions

Contact person
Jännert Planen und Fahrzeugbau GmbH

Liebigstr. 3
85551 Kirchheim b. München
Germany

Work environment/ equipment/ colleagues
Diverse field of activity in a successful company
Flat hierarchies and a supportive atmosphere
Responsibility and diversity of tasks
Working independently in a young and motivated team
Prospects
Training and further education
Shaping the future of an exciting company
Salary
Performance-based salary
Subsidies for company pension plans
Employee discounts
Other
30 vacation days
Time tracking with work account

Jännert Planen und Fahrzeugbau GmbH